Technology that keeps delivering.
Access 89 provides ongoing technical and operational services to help customers maintain and improve the systems they depend on.
Our managed services expertise
Application support
Responsive support for business-critical applications.
Infrastructure monitoring
Continuous visibility into system health.
Cloud operations
Day-to-day running of cloud environments.
Incident management
Clear ownership from alert to resolution.
Maintenance
Patching and upkeep on a predictable cadence.
Performance optimization
Keep systems fast as demand grows.
Service reporting
Transparent reporting on what was delivered.
- 7capabilities in this service
- 4typical deliverables
- 5ways to engage Access 89
Outcome Engineering
Outcome Engineering is a distinct service model that focuses on improving business results after technology deployment. A company using Foundry Business may have software for managing inventory but still see stock discrepancies because employees do not consistently follow procedures. An Outcome Engineer supervises processes, investigates exceptions, follows up on corrective actions, and measures improvements.
Typical deliverables
- Service reports
- Exception investigations
- Corrective-action follow-up
- Performance measurement
Working vs. delivering
Traditional managed services help keep technology working. Outcome Engineering helps customers use technology to achieve operational results.
We combine managed services with other services
Unexpected combinations often deliver faster, better results.
Accelerated by our platforms
All platforms
Where we apply it
All industriesQuestions? Answers.
What is Managed Services?
Access 89 provides ongoing technical and operational services to help customers maintain and improve the systems they depend on.
What does a Managed Services engagement deliver?
Typical deliverables include service reports, exception investigations, corrective-action follow-up, performance measurement.
What capabilities does Access 89 offer in Managed Services?
Application support, Infrastructure monitoring, Cloud operations, Incident management, Maintenance, Performance optimization, Service reporting.
Can you give an example of a Managed Services engagement?
Traditional managed services help keep technology working. Outcome Engineering helps customers use technology to achieve operational results.
How do we get started?
Talk to our team. We can start with an advisory engagement, deliver a defined project, provide dedicated engineers or take on ongoing managed services.